• 02 Oct 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes
    • Sidra Butt Mughal

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      External Contributor: 
      Yes
    • Imran Khan

      Faculty Image: 
      Faculty Title: 
      Independent Research Consultant
      External Contributor: 
      Yes

    The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in

  • 29 Aug 2017
    • Nancy Kiarie

      Faculty Image: 
      Faculty Title: 
      Analyst
      External Contributor: 
      Yes
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    Since its launch in 2013, The Helix Institute has offered evidence-based insights, practical training

  • 20 Apr 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    Banks eyeing agency banking rollouts in Africa can learn from Kenya

  • 06 Mar 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

     

    The dormancy scourge

    Every year the

  • 11 Oct 2016
    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes

    Discussions around Master Agents are often confusing.  This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to

  • 31 May 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
    • Sabine Some - Mensah

      Faculty Image: 
      Faculty Title: 
      Technical Specialist Digital Finance at UNCDF
      External Contributor: 
      Yes

    Warimako ! – a Wolof expression translating to “Send me money”– is embedded in Senegalese vernacular, demonstrating the widespread adoption of Over-the-Counter (OTC) money transfers in this market.

  • 12 May 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
    • David Mugabi

      Faculty Image: 
      Faculty Title: 
      Assistant Manager at MicroSave
      External Contributor: 
      Yes

    It’s a common belief that agents in rural regions need more cash than e-float to meet the demand of their customers, while in urban areas cash-in and cash-out transactions balance themselves out. The

  • 18 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    This is the third blog in a three part series, which compares digital financial service offerings in Kenya.  The

  • 16 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    This is the second blog in a three part series, which compares digital financial service offerings in Kenya.  The first blog focused on mobile money

  • 14 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    There has been a great deal of international discourse on the topic of mobile money after Kenya’s successful implementation of M-PESA, and as we recently wrote,

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