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02 Oct 2017
The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in
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14 Nov 2016
When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of
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07 Nov 2016
Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been
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12 May 2016
It’s a common belief that agents in rural regions need more cash than e-float to meet the demand of their customers, while in urban areas cash-in and cash-out transactions balance themselves out. The
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06 Apr 2016
Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast
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17 Aug 2015
This blog was originally posted on CGAP
Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have finally met a potential contender, the banks.
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23 Jun 2015
This blog was orginally posted on the CGAP Blog
Digital financial services are growing globally, with a