• 04 Sep 2017
    • David Cracknell

      Faculty Image: 
      Faculty Title: 
      Global Technical Director at MicroSave
      Order: 
      3
      External Contributor: 
      No
    • Venkata N. Atluri

      Faculty Image: 
      Faculty Title: 
      Principal Consultant – Digital Financial Services Ecosystems
      Order: 
      6
      External Contributor: 
      No

    "Identification provides a foundation for other rights and gives a voice to the voiceless."- Makhtar Diop, World Bank Vice President for Africa

  • 01 Nov 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
  • 01 Nov 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
  • 27 Jan 2016
    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      External Contributor: 
      Yes
    • Irene Wagaki

      Faculty Image: 
      Faculty Title: 
      Assistant Manager- Digital Financial Services at MicroSave
      External Contributor: 
      Yes
    • Nandini Harihareswara

      Faculty Image: 
      Faculty Title: 
      Digital Finance Country Technical Specialist at UNCDF
      External Contributor: 
      Yes

    Zambia introduced Digital Financial Services (DFS) to the world with the launch of Celpay in 2002. Celpay’s offering to Zambians was somewhat similar to Safaricom’s ‘microfinance credit re-payment’ product,

  • 16 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    This is the second blog in a three part series, which compares digital financial service offerings in Kenya.  The first blog focused on mobile money

  • 14 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    There has been a great deal of international discourse on the topic of mobile money after Kenya’s successful implementation of M-PESA, and as we recently wrote,

  • 22 Apr 2015
    • Christine Gachui

      Faculty Image: 
      Faculty Title: 
      Manager - Inclusive Finance and Banking at MicroSave
      External Contributor: 
      Yes

    When you buy a bottle of Coca-Cola, are you buying it from the store or from the Coca-Cola Company?  Whose customer are you?  In digital finance, the provider (usually a bank or telecom) designs and brands the service, but it is the agent that provides the ability to cash-in and cash-out (CICO

  • 24 Nov 2014
    • Anastasia Mirzoyants

      Faculty Image: 
      Faculty Title: 
      NA
      External Contributor: 
      Yes
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    Service Offerings at Agents are Static & Rudimentary

    Across East Africa The Helix Institute’s research (2013) is showing that even after seven years of market development in