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28 Jan 2018
Customer development is a fundamental requirement for any business. In digital financial services (DFS), we can view customer development as a journey that comprises customer discovery, customer captivation, and appropriating value. Customer discovery involves finding
08 Nov 2017MicroSave / The Helix Institute of Digital Finance will be launching the findings from the second wave of the Agent Network Accelerator (ANA) Study for Nigeria on the 5th December 2017. The study was conducted with the financial
06 Apr 2016Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast
13 Nov 2015This blog was originally posted on the CFI Accion Blog
13 Nov 2015This blog was originally posted on the CFI Accion Blog.
The
26 Jan 2015Financial inclusion has evolved significantly since the days of microfinance. Today, instead of building small financial institutions to offer services to marginalized populations, partnerships are being built with huge banks and telecom providers that leverage their infrastructure, human
17 Jul 2014Five years after the passage of the 2009 Regulatory Framework for Mobile Payment Services by The Central Bank of Nigeria (CBN),