• 29 Aug 2017
    • Graham A.N Wright

      Faculty Image: 
      Faculty Title: 
      Group Managing Director at MicroSave
      Order: 
      4
      External Contributor: 
      No
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    Over the last four years, as part of the Agent Network Accelerator (ANA) project, we have interviewed more than 34,000 agents from

  • 29 Mar 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient

  • 06 Mar 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

     

    The dormancy scourge

    Every year the

  • 06 Mar 2017
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    Financial access is the foundation of financial inclusion.  A person cannot decide to use a financial service until it has been extended within their reach.  Central to measuring access to finance is the

  • 03 Mar 2017
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    The first blog in this series explained that currently,

  • 10 Jan 2017
    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      External Contributor: 
      Yes
    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      External Contributor: 
      Yes
    • Pragya Jain

      Faculty Image: 
      Faculty Title: 
      Quant Expert (M&E) at MicroSave
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the

  • 21 Nov 2016
    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      External Contributor: 
      Yes
    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the

  • 11 Oct 2016
    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes

    Discussions around Master Agents are often confusing.  This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to

  • 05 Oct 2016
    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes
    • Jacqueline Jumah

      Faculty Image: 
      Faculty Title: 
      Manager - Strategic Operations for Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      No

    Agents are deemed the lynchpin of any

  • 26 Jan 2015
    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    Financial inclusion has evolved significantly since the days of microfinance. Today, instead of building small financial institutions to offer services to marginalized populations, partnerships are being built with huge banks and telecom providers that leverage their infrastructure, human

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