• 06 Mar 2017
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

     

    The dormancy scourge

    Every year the

  • 20 Jan 2017
    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      External Contributor: 
      Yes
    • Omar Moeen Malik

      Faculty Image: 
      Faculty Title: 
      Head of Payments, Easypaisa at Telenor Pakistan
      External Contributor: 
      Yes

    In 2009, Pakistan spearheaded the over the counter (OTC) transaction revolution. But in the summer of 2017, the digital financial services (DFS) landscape may experience a watershed moment. In June 2016, the

  • 10 Jan 2017
    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      External Contributor: 
      Yes
    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      External Contributor: 
      Yes
    • Pragya Jain

      Faculty Image: 
      Faculty Title: 
      Quant Expert (M&E) at MicroSave
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the

  • 14 Nov 2016
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of

  • 18 Oct 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      External Contributor: 
      Yes

    Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at building trust. They are also better at on-boarding women and other

  • 05 Oct 2016
    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes
    • Jacqueline Jumah

      Faculty Image: 
      Faculty Title: 
      Manager - Strategic Operations for Digital Finance at MicroSave
      Order: 
      7
      External Contributor: 
      Yes

    Agents are deemed the lynchpin of any

  • 28 Jun 2016
    • Samveet Sahoo

      Faculty Image: 
      Faculty Title: 
      Manager at MicroSave - Financial Inclusion Consulting
      External Contributor: 
      Yes
    • Aakanksha Thakur,

      Faculty Image: 
      Faculty Title: 
      Assistant Manager at MicroSave
      External Contributor: 
      Yes
    • Prabir Barooah

      Faculty Image: 
      Faculty Title: 
      Manager at MicroSave - Financial Inclusion Consulting
      External Contributor: 
      Yes
    • Isvary Sivalingam

      Faculty Image: 
      Faculty Title: 
      Manager at MicroSave - Financial Inclusion Consulting
      External Contributor: 
      Yes

    Bilkis Banu sits along with a few of her customers in the veranda of her house and talks to us about the close bond that she shares with them. She was signed up as an agent to offer door-to-door cash deposit and withdrawal services for

  • 31 May 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
    • Sabine Some - Mensah

      Faculty Image: 
      Faculty Title: 
      Technical Specialist Digital Finance at UNCDF
      External Contributor: 
      Yes

    Warimako ! – a Wolof expression translating to “Send me money”– is embedded in Senegalese vernacular, demonstrating the widespread adoption of Over-the-Counter (OTC) money transfers in this market.

  • 24 May 2016
    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      External Contributor: 
      Yes
    • Sabine Some - Mensah

      Faculty Image: 
      Faculty Title: 
      Technical Specialist Digital Finance at UNCDF
      External Contributor: 
      Yes

    Warimako ! – expression wolof qui signifie « Envoie-moi de l’argent » en français – fait désormais partie du vocabulaire courant au Sénégal, symbolique d’un marché où dominent les transferts d’argent

  • 18 Dec 2015
    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Order: 
      8
      External Contributor: 
      No
    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      External Contributor: 
      Yes

    This is the third blog in a three part series, which compares digital financial service offerings in Kenya.  The

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