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Digital Finance in the field

  • What does training actually do to agents?
    10 Jan 2017

    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      Link: 
      https://in.linkedin.com/in/akhand-tiwari-10607a5
      External Contributor: 
      Yes

    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      Link: 
      https://in.linkedin.com/in/bhavana-srivastava-aa8a698
      External Contributor: 
      Yes

    • Pragya Jain

      Faculty Image: 
      Faculty Title: 
      Quant Expert (M&E) at MicroSave
      Link: 
      https://in.linkedin.com/in/pragya-jain-45a68912
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the

  • What lies ahead for Bangladesh’s DFS market?
    21 Nov 2016

    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      Link: 
      https://in.linkedin.com/in/akhand-tiwari-10607a5
      External Contributor: 
      Yes

    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      Link: 
      https://www.linkedin.com/in/bhavana-srivastava-aa8a698
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the

  • Fighting DFS Fraud from Five Fronts
    14 Nov 2016

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of

  • Is the Non-Exclusive Agent Network Model Paying Off in Senegal?
    31 May 2016

    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      Link: 
      https://ke.linkedin.com/in/mélissa-rousset-91064722/en
      External Contributor: 
      Yes

    • Sabine Some - Mensah

      Faculty Image: 
      Faculty Title: 
      Technical Specialist Digital Finance at UNCDF
      Link: 
      https://ca.linkedin.com/in/sabinesomemensah
      External Contributor: 
      Yes

    Warimako ! – a Wolof expression translating to “Send me money”– is embedded in Senegalese vernacular, demonstrating the widespread adoption of Over-the-Counter (OTC) money transfers in this market.

  • Quels enjeux pour le modèle de réseau non-exclusif au Sénégal ?
    24 May 2016

    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      Link: 
      https://ke.linkedin.com/in/mélissa-rousset-91064722/en
      External Contributor: 
      Yes

    • Sabine Some - Mensah

      Faculty Image: 
      Faculty Title: 
      Technical Specialist Digital Finance at UNCDF
      Link: 
      https://ca.linkedin.com/in/sabinesomemensah
      External Contributor: 
      Yes

    Warimako ! – expression wolof qui signifie « Envoie-moi de l’argent » en français – fait désormais partie du vocabulaire courant au Sénégal, symbolique d’un marché où dominent les transferts d’argent

  • Competition in the Kenyan Digital Finance Market: Digital Deposits (Part 3 of 3)
    18 Dec 2015

    • Joyce Murithi

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Banking and Financial Services at MicroSave
      Link: 
      https://ke.linkedin.com/in/joyce-murithi-72298844
      Order: 
      8
      External Contributor: 
      Yes

    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      Link: 
      https://www.linkedin.com/in/mikemccaffreysf?authType=NAME_SEARCH&authToken=jvfs&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A2365126%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1462342526672%2Ctas%3AMike%20McCa
      External Contributor: 
      Yes

    This is the third blog in a three part series, which compares digital financial service offerings in Kenya.  The

  • Accelerating Agent Banking in Kenya – Part Two
    13 Nov 2015

    • Dorieke Kuijpers

      Faculty Image: 
      Faculty Title: 
      Research Project Manager, Digital Financial Insights at MicroSave
      Link: 
      https://www.linkedin.com/in/dorieke-kuijpers-a0670718
      External Contributor: 
      Yes

    • Jeffrey Riecke

      Faculty Image: 
      Faculty Title: 
      Senior Associate at Accion
      Link: 
      https://www.linkedin.com/in/jeffreyriecke
      External Contributor: 
      Yes

    This blog was originally posted on the CFI Accion Blog

  • Accelerating Agent Banking in Kenya – Part One
    13 Nov 2015

    • Dorieke Kuijpers

      Faculty Image: 
      Faculty Title: 
      Research Project Manager, Digital Financial Insights at MicroSave
      Link: 
      https://www.linkedin.com/in/dorieke-kuijpers-a0670718
      External Contributor: 
      Yes

    • Jeffrey Riecke

      Faculty Image: 
      Faculty Title: 
      Senior Associate at Accion
      Link: 
      https://www.linkedin.com/in/jeffreyriecke
      External Contributor: 
      Yes

    This blog was originally posted on the CFI Accion Blog.

    The

  • The Bricks and Mortar of Agent Networks: Training and Support in India
    03 Nov 2015

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/profile/view?id=41758598
      External Contributor: 
      Yes

    While the first blog in this series explained how Indian Government mandates have determined

  • More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry
    14 Jul 2015

    • Ignacio Mas

      Faculty Image: 
      Faculty Title: 
      xx
      Link: 
      http://www.ignaciomas.com/
      External Contributor: 
      Yes

    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      Link: 
      https://www.linkedin.com/in/mikemccaffreysf?authType=NAME_SEARCH&authToken=jvfs&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A2365126%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1462342526672%2Ctas%3AMike%20McCa
      External Contributor: 
      Yes

    Agents are critical to the customer experience of digital money services because they represent the first and most tangible service touch points for most end users. Agent networks are also probably the most operationally burdensome and costly element of the digital financial service value chain

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