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06 Mar 2017
The dormancy scourge
Every year the
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20 Jan 2017
In 2009, Pakistan spearheaded the over the counter (OTC) transaction revolution. But in the summer of 2017, the digital financial services (DFS) landscape may experience a watershed moment. In June 2016, the
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10 Jan 2017
The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the
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21 Nov 2016
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14 Nov 2016
When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of
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01 Nov 2016
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01 Nov 2016
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11 Oct 2016
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to
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30 Aug 2016
Patrick, Deputy Manager of Operations of a digital financial service provider in Zambia, was on his quarterly monitoring visit in Kafue, 60 kilometres from Lusaka, when he, yet
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20 Jun 2016
Walking through the markets of Senegal and Pakistan, you will easily hear ‘Warimako!’, and ‘Easypaisa kara lo!’ These phrases have morphed into a catch-all for mobile money transfers—