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29 Aug 2017
Over the last four years, as part of the Agent Network Accelerator (ANA
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29 Mar 2017
DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient
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06 Mar 2017
The dormancy scourge
Every year the
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06 Mar 2017
Financial access is the foundation of financial inclusion. A person cannot decide to use a financial service until it has been extended within their reach. Central to measuring access to finance is the
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03 Mar 2017
The first blog in this series explained that currently,
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14 Nov 2016
When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of
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07 Nov 2016
Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been
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11 Oct 2016
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to
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20 Jun 2016
Walking through the markets of Senegal and Pakistan, you will easily hear ‘Warimako!’, and ‘Easypaisa kara lo!’ These phrases have morphed into a catch-all for mobile money transfers—
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06 Apr 2016
Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast