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Digital Finance in the field

  • The Unrealised Potential of Mobile Wallets in Pakistan
    18 Dec 2017

    • Sidra Butt Mughal

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/in/sidra-butt-mughal-a7608815/
      External Contributor: 
      Yes

    • Imran Khan

      Faculty Image: 
      Faculty Title: 
      Independent Research Consultant
      Link: 
      https://www.linkedin.com/in/imran-khan-a7039511/
      External Contributor: 
      Yes

    Currently, Over the Counter (OTC) transactions in Pakistan

  • State of Play - Insights on the Evolution of Pakistan’s Mobile Money Agent Network
    02 Oct 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    • Sidra Butt Mughal

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/in/sidra-butt-mughal-a7608815/
      External Contributor: 
      Yes

    • Imran Khan

      Faculty Image: 
      Faculty Title: 
      Independent Research Consultant
      Link: 
      https://www.linkedin.com/in/imran-khan-a7039511/
      External Contributor: 
      Yes

    The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in

  • Benchmarking Customer to Agent Ratios
    29 Mar 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient

  • Targeting Agent Activity to Increase Returns
    06 Mar 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

     

    The dormancy scourge

    Every year the

  • Getting It Right: Why Counting Mobile Money Agents Accurately Matters
    06 Mar 2017

    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      Link: 
      https://www.linkedin.com/in/mikemccaffreysf?authType=NAME_SEARCH&authToken=jvfs&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A2365126%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1462342526672%2Ctas%3AMike%20McCa
      External Contributor: 
      Yes

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Financial access is the foundation of financial inclusion.  A person cannot decide to use a financial service until it has been extended within their reach.  Central to measuring access to finance is the

  • Defining Terms and Options for Measuring Access to Digital Finance
    03 Mar 2017

    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      Link: 
      https://www.linkedin.com/in/mikemccaffreysf?authType=NAME_SEARCH&authToken=jvfs&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A2365126%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1462342526672%2Ctas%3AMike%20McCa
      External Contributor: 
      Yes

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    The first blog in this series explained that currently,

  • From OTC to Mobile Accounts: Easypaisa’s Journey
    20 Jan 2017

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/profile/view?id=41758598
      External Contributor: 
      Yes

    • Omar Moeen Malik

      Faculty Image: 
      Faculty Title: 
      Head of Payments, Easypaisa at Telenor Pakistan
      Link: 
      https://pk.linkedin.com/in/omarmoeen
      External Contributor: 
      Yes

    In 2009, Pakistan spearheaded the over the counter (OTC) transaction revolution. But in the summer of 2017, the digital financial services (DFS) landscape may experience a watershed moment. In June 2016, the

  • Managing Master Agents: 101
    11 Oct 2016

    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Link: 
      https://www.linkedin.com/in/annabelroselee
      Order: 
      7
      External Contributor: 
      Yes

    Discussions around Master Agents are often confusing.  This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to

  • Debunking the Myth of OTC
    20 Jun 2016

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/profile/view?id=41758598
      External Contributor: 
      Yes

    • Anup Singh

      Faculty Image: 
      Faculty Title: 
      Head of The Helix Institute
      Link: 
      https://ke.linkedin.com/in/anupsinghaks
      Order: 
      1
      External Contributor: 
      No

    Walking through the markets of Senegal and Pakistan, you will easily hear ‘Warimako!’, and ‘Easypaisa kara lo!’  These phrases have morphed into a catch-all for mobile money transfers—

  • Burgeoning ‘Typhoons’ in Digital Financial Services
    06 Apr 2016

    • Jacqueline Jumah

      Faculty Image: 
      Faculty Title: 
      Manager - Strategic Operations for Digital Finance at MicroSave
      Link: 
      https://www.linkedin.com/pub/jacqueline-jumah/3b/23a/b82
      Order: 
      7
      External Contributor: 
      Yes

    Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast

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