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01 Sep 2017
With special thanks and acknowledgement to Abhinav Sinha (EKO India), Tamara Cook (FSD Kenya), Kwame Oppong (CGAP), Paul Mbugua (Eclectics), Paul Musoke (FSD Africa), and Abigail Komu (Independent Consultant).
Some people may argue that agent
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29 Aug 2017
Over the last four years, as part of the Agent Network Accelerator (ANA
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07 Jul 2017
The mobile digital credit revolution in Kenya has attracted many
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20 Apr 2017
Banks eyeing agency banking rollouts in Africa can learn from Kenya
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29 Mar 2017
DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient
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06 Mar 2017
The dormancy scourge
Every year the
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06 Mar 2017
Financial access is the foundation of financial inclusion. A person cannot decide to use a financial service until it has been extended within their reach. Central to measuring access to finance is the
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03 Mar 2017
The first blog in this series explained that currently,
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14 Nov 2016
When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of
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07 Nov 2016
Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been