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Digital Finance in the field

  • State of Play - Insights on the Evolution of Pakistan’s Mobile Money Agent Network
    02 Oct 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    • Sidra Butt Mughal

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/in/sidra-butt-mughal-a7608815/
      External Contributor: 
      Yes

    • Imran Khan

      Faculty Image: 
      Faculty Title: 
      Independent Research Consultant
      Link: 
      https://www.linkedin.com/in/imran-khan-a7039511/
      External Contributor: 
      Yes

    The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in

  • Fighting DFS Fraud from Five Fronts
    14 Nov 2016

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    When it comes to fraud in digital financial services (DFS), stories from Uganda will surely arise: be it the infamous case of

  • Working Together To Fight DFS Fraud
    07 Nov 2016

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager, Digital Financial Insights at MicroSave
      Link: 
      https://ke.linkedin.com/in/maha-khan-a32b9911
      External Contributor: 
      Yes

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been

  • The Demand for E-float in Northern Uganda: Is Agricultural Activity at Play?
    12 May 2016

    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      Link: 
      https://ke.linkedin.com/in/mélissa-rousset-91064722/en
      External Contributor: 
      Yes

    • David Mugabi

      Faculty Image: 
      Faculty Title: 
      Assistant Manager at MicroSave
      Link: 
      https://ug.linkedin.com/in/david-mugabi-lubwama-a5725048
      External Contributor: 
      Yes

    It’s a common belief that agents in rural regions need more cash than e-float to meet the demand of their customers, while in urban areas cash-in and cash-out transactions balance themselves out. The

  • Burgeoning ‘Typhoons’ in Digital Financial Services
    06 Apr 2016

    • Jacqueline Jumah

      Faculty Image: 
      Faculty Title: 
      Manager - Strategic Operations for Digital Finance at MicroSave
      Link: 
      https://www.linkedin.com/pub/jacqueline-jumah/3b/23a/b82
      Order: 
      7
      External Contributor: 
      Yes

    Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devastating storm surge that destroys everything in its path without mercy. The best defence against a typhoon is an accurate forecast

  • Consumer Risks and Rewards Amid Increased Competition in Kenya
    17 Aug 2015

    • Annabel Schiff

      Faculty Image: 
      Faculty Title: 
      Senior Manager - Digital Finance at MicroSave
      Link: 
      https://www.linkedin.com/in/annabelroselee
      Order: 
      7
      External Contributor: 
      Yes

    This blog was originally posted on CGAP

    Change is upon us.  After eight years of market dominance Safaricom’s M-PESA seems to have finally met a potential contender, the banks. 

  • Responsible Digital Finance: Seven Customer Risks that Need Attention Now
    23 Jun 2015

    • Michelle Kaffenberger

      Faculty Image: 
      Faculty Title: 
      Research Consultant
      Link: 
      https://www.linkedin.com/in/michellekaffenberger
      External Contributor: 
      Yes

    This blog was orginally posted on the CGAP Blog

    Digital financial services are growing globally, with a

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