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Digital Finance in the field

  • More Than Hygiene – Improving Agent Network Performance to Maximise Profitability
    29 Aug 2017

    • Graham A.N Wright

      Faculty Image: 
      Faculty Title: 
      Group Managing Director at MicroSave
      Link: 
      http://uk.linkedin.com/in/grahamanwright
      Order: 
      4
      External Contributor: 
      No

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Over the last four years, as part of the Agent Network Accelerator (ANA

  • Three Areas DFS Providers Prioritise to Enhance Agent Networks
    29 Aug 2017

    • Nancy Kiarie

      Faculty Image: 
      Faculty Title: 
      Manager - Digital Financial Services
      Link: 
      https://ke.linkedin.com/in/nancy-kiarie-72458236
      Order: 
      7
      External Contributor: 
      No

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Since its launch in 2013, The Helix Institute has offered evidence-based insights, practical training

  • How Smart are Smartphone Lending Apps in Kenya?
    07 Jul 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    • Mercy Wachira

      Faculty Image: 
      Faculty Title: 
      Analyst - Digital Financial Services
      External Contributor: 
      Yes

    The mobile digital credit revolution in Kenya has attracted many

  • Three Steps to Keeping Banks Agents Happy
    20 Apr 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Banks eyeing agency banking rollouts in Africa can learn from Kenya

  • Benchmarking Customer to Agent Ratios
    29 Mar 2017

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient

  • Getting It Right: Why Counting Mobile Money Agents Accurately Matters
    06 Mar 2017

    • Mike McCaffrey

      Faculty Image: 
      Faculty Title: 
      Principal Consultant - Strategic Operations for Digital Finance
      Link: 
      https://www.linkedin.com/in/mikemccaffreysf?authType=NAME_SEARCH&authToken=jvfs&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A2365126%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1462342526672%2Ctas%3AMike%20McCa
      External Contributor: 
      Yes

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Financial access is the foundation of financial inclusion.  A person cannot decide to use a financial service until it has been extended within their reach.  Central to measuring access to finance is the

  • From OTC to Mobile Accounts: Easypaisa’s Journey
    20 Jan 2017

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager
      Link: 
      https://www.linkedin.com/profile/view?id=41758598
      External Contributor: 
      Yes

    • Omar Moeen Malik

      Faculty Image: 
      Faculty Title: 
      Head of Payments, Easypaisa at Telenor Pakistan
      Link: 
      https://pk.linkedin.com/in/omarmoeen
      External Contributor: 
      Yes

    In 2009, Pakistan spearheaded the over the counter (OTC) transaction revolution. But in the summer of 2017, the digital financial services (DFS) landscape may experience a watershed moment. In June 2016, the

  • What does training actually do to agents?
    10 Jan 2017

    • Akhand Tiwari

      Faculty Image: 
      Faculty Title: 
      Senior Manager at MicroSave
      Link: 
      https://in.linkedin.com/in/akhand-tiwari-10607a5
      External Contributor: 
      Yes

    • Bhavana Srivastava

      Faculty Image: 
      Faculty Title: 
      Associate Director - Business Development & Project Management
      Link: 
      https://in.linkedin.com/in/bhavana-srivastava-aa8a698
      External Contributor: 
      Yes

    • Pragya Jain

      Faculty Image: 
      Faculty Title: 
      Quant Expert (M&E) at MicroSave
      Link: 
      https://in.linkedin.com/in/pragya-jain-45a68912
      External Contributor: 
      Yes

    The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the

  • Working Together To Fight DFS Fraud
    07 Nov 2016

    • Maha Khan

      Faculty Image: 
      Faculty Title: 
      Senior Research Manager, Digital Financial Insights at MicroSave
      Link: 
      https://ke.linkedin.com/in/maha-khan-a32b9911
      External Contributor: 
      Yes

    • Vera Bersudskaya

      Faculty Image: 
      Faculty Title: 
      Quantitative Research Manager
      Link: 
      https://ke.linkedin.com/in/verabersudskaya
      External Contributor: 
      Yes

    Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda’s DFS market has long been

  • From Launch to Lift-Off: Lessons from the Beninese Market
    01 Nov 2016

    • Melissa Rousset

      Faculty Image: 
      Faculty Title: 
      Project Manager - Digital Financial Insights
      Link: 
      https://ke.linkedin.com/in/mélissa-rousset-91064722/en
      External Contributor: 
      Yes

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